Licensed | Bonded | Insured
ROC 366303

Privacy Policy

At Altitude Home Repairs, we value your trust and take your privacy seriously. When you visit our website, request a quote, schedule a service, or contact us online, you may share personal information with us, and we want you to understand exactly how that information is collected, used, and protected.

The information we collect may include your name, phone number, email address, property address, and details about the repair or maintenance services you’re requesting. If you submit photos, project notes, or other information to help us understand your needs, we may store that as part of your customer record. Like most websites, we may also collect limited technical information such as your IP address, browser type, and general website activity through cookies or analytics tools to help us improve site performance and user experience.

We use the information you share with us primarily to serve you better. That includes responding to inquiries, providing estimates, scheduling appointments, communicating about active projects, and offering customer support. From time to time, we may also use your information to share service updates, seasonal maintenance reminders, or other relevant business communications.

If you choose to provide your mobile phone number, you may also receive SMS text messages from Altitude Home Repairs related to your service. These messages may include appointment confirmations, scheduling changes, project updates, follow-up communication, or occasional promotional messages. Message frequency will vary depending on your interactions with us, and standard message and data rates may apply based on your mobile carrier plan. If you need assistance, contact us directly using the information listed below.

We do not sell, rent, or trade your personal information. In some cases, we may share limited information with trusted service providers, contractors, subcontractors, software platforms, or business partners who help us operate our business and complete your project. Any third parties we work with are expected to handle your information responsibly and securely.

We take reasonable steps to protect the information you provide through administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, protecting your information is important to us and we work to maintain secure business practices.

You always have choices regarding your personal information. If you would like to review, update, correct, or request deletion of information we have about you, you may contact us directly. You may also opt out of marketing emails or other non-essential communications at any time by contacting us directly.

Our website may occasionally contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those external sites, and we encourage you to review their policies separately.